Returns & Exchanges

At Bondi Meal Prep, we strive for 100% satisfaction with every meal delivered; however, due to the perishable nature of our products, we offer replacements or credits for any items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your order, please immediately inspect the packaging and meals to ensure everything is correct and has arrived at the proper temperature.

• 2.
  Document the Issue

  If you notice any damage or quality concerns, take clear photographs of the product and the delivery label within 24 hours of arrival.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos provided; since we cannot accept physical returns of food, this documentation is essential for your claim.

• 4.
  Resolution

  Our team will review your request and, if approved, will issue a store credit or process a replacement for the affected items in your next scheduled delivery.